Terms & Conditions

1. Membership Options

• Progress Essentials – 2 sessions per week (£69/month)
• Ultimate Progress – Unlimited sessions (£99/month)
• Progress Flex – 10-session pass (£119)
• Trial Session – One free session available to new applicants only

2. Payments

• Monthly memberships are paid in advance by direct debit or recurring card payment.
• Flex passes must be paid in full at the time of purchase.
• Payments are non-refundable, except where required by law.

3. Bookings & Attendance

• All sessions must be booked in advance through our online system.
• Spaces are limited to the designated number per class (usually 6 people), and allocated on a first-come, first-served basis.
• If you are unable to attend a booked class, please cancel as early as possible, so another member may take the spot.

4. Cancellations & Freezes

• Monthly memberships may be cancelled with 30 days’ written notice.
• Memberships may be frozen (paused) at our discretion in cases of illness, injury, or extended travel.

5. Health & Safety

• You must complete an application form and inform us of any injuries or medical conditions that could affect your training.
• You agree to train at your own risk and follow the instructions of your coach at all times.
• Progress Lymm is not liable for injuries sustained where instructions are not followed, or pre-existing conditions have not been declared.

6. Behaviour & Conduct

• We aim to create a supportive, welcoming community. Disruptive, unsafe, or disrespectful behaviour may result in termination of membership without refund.
• Please treat coaches, other members, and equipment with respect.

7. Use of Facilities & App

• Membership includes access to our in-person sessions and online programming through TrainHeroic.
• Your login details for the app are for personal use only.

8. Changes to Services

• We may occasionally adjust class times, coaches, or programming.
• Any significant changes will be communicated to members in advance.

9. Privacy

10. Contact