Privacy Notice

1. Who we are

2. The information we collect

• Your name and contact details (email, phone number).
• Date of birth.
• Health and injury information relevant to safe participation in exercise.
• Details of your training history, goals, and preferences.
• Payment information (processed securely by our payment provider — we do not store card details).

3. How we use your information

• Process applications, memberships, and payments.
• Provide safe, effective coaching tailored to your needs.
• Contact you about your bookings, membership, or schedule changes.
• Send you updates about Progress Lymm if you have opted in to marketing.

4. Legal basis for processing

• It is necessary to deliver the services you have requested (contract).
• We have a legal obligation to keep health and safety records.
• You have given consent (for optional marketing emails).

5. How we store your data

• Your information is stored securely in password-protected systems.
• Health-related information is treated as sensitive data and only accessed by your coaches.
• We only keep your personal data for as long as necessary to provide our services and meet legal obligations.

6. Your rights

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data where appropriate.
• Withdraw consent for marketing at any time.

7. Changes to this Notice

8. Contact us